Shared
Logical isolation and automatic activation.
Product
One engine, three deployment models
Choose shared service, dedicated infrastructure or sovereign deployment while retaining data control and portability.
Deployment
The same codebase, with the right isolation
Dedicated
Isolated cloud infrastructure for one organisation.
Sovereign
Runs on infrastructure controlled by the institution.
Usage modes
More than questions and answers
Discovery and exploration
Natural-language search even when the question does not use the exact terms found in documents. Results retain a link to the original content.
Content generation
Prepare descriptions, summaries and information materials from selected sources. Content can follow templates and remain subject to editorial review.
Virtual guide
Context for objects, places or themes during physical and digital visits. The experience can adapt depth and language to its audience.
Research
Cross-collection research with detailed answers, specialist terminology and citations. Researchers can return to the passages supporting each conclusion.
Internal knowledge
Restricted access to policies, procedures and working documents. Permissions determine what each team may search and receive in an answer.
Citizen services
Consistent answers based on published official information. If information is insufficient or the case is specific, the request can be passed to a person.
API and omnichannel
The same knowledge can serve websites, applications, kiosks and service channels. The institution avoids maintaining different answers in every interface.
Analytics
Aggregate search analysis helps identify recurring themes and documentation gaps. Teams can improve content from observed needs.
How it works
From question to grounded answer
- QuestionA person asks what they need to know.
- RetrievalAcervo finds relevant, authorised content.
- AnswerThe answer is composed from retrieved context.
- CitationSources make the information verifiable.
Evaluate Acervo in your institution’s context
Start with a Shared environment or request a demonstration focused on your requirements.